Ideal Plumbing at 3837 Quest Court, Cameron Park, California.

My mom called right before Christmas Week and they made her wait 2 weeks to fix it!!!! She had no hot water for the whole holiday and she is 70 years old. They lied to her too. She even had to clean up after them too and charged her more than the warranty coverage which was $1,000 (no chump change for a water heater). They would get negative stars if possible. Don't go there!!! Staff are rude and unprofessional.

Absolute worst experience I have had with any company so far. They were chosen by my home warranty company, which usually has great taste. They came out Feb 4, decided I need a new water heater. Fine. Then two weeks later they STILL had not communicated with me or the warranty company! I call multiple times with no call back. Fast forward 6 weeks, I finally have a date to install the heater, they don't show up! Two days and the supervisor from the warranty company intervenes AGAIN and they say they had no record of the appointment, so can they come next week. That was yesterday. DIDN'T SHOW UP!!!!! AGAIN!!!!!! And no one will answer any of the phone lines, won't return my calls..... absolutely unprofessional. Would not recommend this company to ANYONE FOR ANY REASON EVER. If I could give negative stars I would.